As technology developments continue at a relentless pace, it can be difficult for hotels, leisure providers and those in hospitality to keep up with recent changes, let alone look to the future. However, the savings and improvements that technology can deliver mean that managers and directors really need. An increasing amount of personal money at disposal. Ever-changing consumer demographics. Access to information and opinions on a mere click. The need for an unheard-of, one-of-a-kind experience. These aren't disruptions for ‘an enterprise with a view’ selling the dream of ‘a room with a view.’ Because they have the right information technology and strategy at their service.
As part of our ongoing quest to ensure we deliver future-proof technology, we commissioned research with Inspire Resources in the second half of 2007 to find out exactly what the industry was dreaming about. They scoured the globe and asked a selection of the hotel industry’s top executives, consultants and academics what they think is driving the hotel industry over the short, medium and long-term. By understanding these drivers we aim to deliver technology that will enable our customers to achieve their objectives. And to shape the future of hotel technology.
After all, the food retail sector is already using such technology to give customers discounts at the till. It may turn out that there is no demand for such services in our industry as most hotel guests will always want the ‘personal touch’ that only face to face interaction can provide. But these things should be up for discussion now.
The problem is that historically, the hospitality sector has not invested as much in IT as, say the retail or financial services sectors. But this must change if the modern traveler is to be satisfied

There’s a growing push for hotels, resorts, and other hospitality properties to become more environmentally-friendly. We can reduce paper use by implementing hospitality as a technology. Being environmentally friendly proves itself to be an inevitable shift in hotel industry 2013 onwards. Proper use of technology is a must in a new generation hotels concept. It brings not only the cost reduction, but also natural resources protection. Many hotels in the world have already put this in practice. Few of the examples would be reducing the carbon footprint by installing solar panels cutting the carbon by switching of the lights, using conference calls between properties to minimize travel of the

employees, using keycard systems to control lighting, heating and air coolers when the room is not in use or electronic newspapers. Other initiatives are acting towards the consumption of smaller amount of pa per, which is also leads reducing costs and time and increasing quality. It is inevitable that most of the hotels will need to put eco-friendly actions in place very soon. Growing demand from guests will push them into using the technologies that protect our environment. Information technologies such as WiFi solutions, telephony services, and virtualization will prove to be convenient in the future.

It has been reported that the online booking in the hospitality industry (including hotel/motel, airlines, travel packages, etc.) is escalating at a very express speed in recent times, particularly at the lower rate end. The percentage of increase in the total annual booking is around 400% every year on a regular basis. As of now, it is the business travelers who make bookings mostly. Then, there are those people who do have a little bit more vacation trips than the average public. Whoever might be the customers the industry needs its own skilled workforce and promotional facilities to provide and accommodate? Realizing the demands of the fast development in the industry 'now every hotel/motel chain has developed its own website in which bargain hunters can book their hotel rooms online - other than through an Internet travel agency. While the pressure to sell their inventory rooms online will be continuing, the industry has developed its new online strategy striving to get a better grip on this emerging marketing channel' the involvement of labor who has nothing directly to do in the hospitality industry is immense in the above mentioned undertakings of the hospitality industry today.